Frequently Asked Questions

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The deposit is $100. While it is non-refundable, you can receive a credit toward your next booking.

Yes, you can request a change of the booking date up to 7 days before the original booking date. Requests made within 7 days of the booking date may not be accommodated. 

The remaining balance of the payment is due in full before the day of the booking.

If the remaining balance is not paid by the day before the booking, your booking may be canceled, and the deposit will be forfeited. 

 We offer various game systems, including PS5, Xbox Series X, Nintendo Switch OLED.

 Yes, we offer membership and loyalty programs that provide discounts, early access to new games, and other exclusive benefits. 

Players 5-10 must be accompanied by an adult (18+) and remain on the property. Players 11-17 must have a parent or guardian sign all forms and do not have to stay on the property.

Yes, we regularly host gaming tournaments and events. Please check our events calendar on our website or contact us for more information. 

We require cakes to be store-bought and sealed for several reasons, primarily to ensure safety, liability, and compliance with regulations. Setting this rule provides all guests with a safe and enjoyable experience while protecting themselves from unnecessary risks.